They are all SWINDLERS

My baby (My Mustang) was impounded last Saturday. I was unable to get to the towing yard until Monday evening. By this time the fees were at $300. I don't know about you, but I don't have $300 laying around. I told them I wouldn't get paid till Friday. They told me by then the fees would be up to $500. I tried to get them to negotiate to release my car with a partial payment today, and a final payment on Friday. Of course they wouldn't even consider it.

So I buried my pride and asked a friend if I could borrow the money. So today I showed up with $330 borrowed dollars (they told me there would be a $30/day storage charge). They tell me the total is $390. WHAT???? $390??? Where did the extra $60 bucks come from? "Well sir, we are required by law to charge you a $60 licencse fee?" And you couldn't have told me this yesterday when I was here inquiring as too how much it would cost. "You didn't ask!"

I was angry by this point. They had shown me nothing but disrespect from the moment I arrived the day prior and now they wanted even more money on top of that. Well, after much debate and much chastising of their bad business practices, they agreed to accept the $370 I had (I had a little of my own money).

While they did their paperwork behind their safety glass (wonder why such a wonderful establishment would need safety glass?) I could here such wonderful under their breath comments like "I'll help you out as soon as I'm done with this A#@HOLE!".

They give me the release form and after reading I decide to follow the advice of the disclaimer at the bottom and asked to see my car and verify it isn't damaged before I signed the release. Exasperation and snide comments flowed like water as they reluctantly had one of their drivers escort me to my car so I could inspect it.

What do I find but my drivers side wheel turned almost 90 degrees out while my passenger side wheel is straight. "How am I supposed to drive my car out of here when ya'll have broken my steering rod?" So they take me to the driver who towed my car and he swears he found it that way. They even have a document signed by a police officer that says she verifies it was found that way. Yet they wouldn't let me have a copy of this document or even let me know the officers name.

I find it extremely hard to believe that a 3/4" steel rod mysteriously snapped all by itself. Especially since my Dad just drove it down from Fresno (about 250 miles) and I have driven it a few times since then and neither of us noticed any indication of a steering problem. But THEY FOUND IT THAT WAY!

I give credit to the driver who delivered my car to my home. He went out of his way to help me steer the broken wheel and park my car. As for the rest of the establishment, I wouldn't feel too bad if someone accidently torched the place.

Well, I'm off to find a way to vent off some of my anger and frustration. Hopefully I don't break anything vital.